Sales Policy for Quinte Watches

Effective Date: December 11, 2024

Welcome to Quinte! We are committed to providing our customers with luxury timepieces that combine cutting-edge design, superior craftsmanship, and unparalleled precision. Our Sales Policy ensures that every purchase is clear, secure, and tailored to meet your expectations. Please read the following guidelines to understand our process better.

Pricing and Payments

  • Transparent Pricing: All prices for our watches are clearly displayed on our website. The price listed at checkout includes all applicable taxes and shipping fees, with no hidden charges.
  • Secure Payments: We offer a range of secure payment methods, including credit/debit cards, PayPal, and other digital wallets. All payments are processed securely using encryption technology to protect your financial information.

Order Confirmation and Shipping

  • Order Confirmation: After placing an order, you will receive a confirmation email with your order details. We aim to process all orders within 1-2 business days.
  • Shipping: We provide worldwide shipping with a range of delivery options to suit your needs. Delivery times and costs vary based on your location. Expedited shipping is also available for faster delivery.

Customization and Special Requests

  • Custom Orders: Quinte offers personalized customization options on select models, allowing you to choose materials, engravings, and features that reflect your personal style. Custom orders may take additional processing time.
  • Exclusive Limited Editions: Our limited edition watches are available on a first-come, first-served basis. Once these models are sold out, they will not be restocked, ensuring exclusivity for our customers.

Warranty and Repairs

  • Warranty: All Quinte watches come with a comprehensive warranty, covering manufacturing defects for a specified period. The warranty does not cover damage caused by misuse or external factors.
  • Repairs: Should your watch require a repair, please contact our customer service team for assistance. We offer repair services under warranty or at a reasonable cost for out-of-warranty repairs.

Returns and Exchanges

  • Return Policy: If you are not satisfied with your purchase, we accept returns within 30 days of the delivery date, as outlined in our Return Policy. To qualify for a return, the item must be in its original, unused condition.
  • Exchanges: If you wish to exchange your watch for a different model, please contact us for assistance. Exchanges are subject to availability.

Customer Support

  • Support Channels: Our customer service team is available to assist you with any questions or issues related to your purchase. You can reach us via email at info@quinte.site or call us at 214-795-0961 during business hours.
  • After-Sales Service: We value your satisfaction, so we offer ongoing support to ensure that you are completely happy with your Quinte watch. From warranty inquiries to maintenance tips, we are here to help.

By making a purchase with us, you agree to these terms and conditions, which may be updated from time to time.

For more details, please refer to the full Sales Policy on our website: Quinte Sales Policy.